1. General

1.1. In these terms and conditions: "we", "us", "our" refers to Pilgrim Hydration, the operator of this website. "you", "your" refers to the user or customer of our website. 1.2. These terms and conditions constitute the entire agreement between you and us regarding your use of our website and the purchase of products from our website. Our online e-commerce is hosted by Shopify Inc.

2. Products

2.1. We offer electrolyte powder drinks mix for sale on our website. We may also sell water bottles and clothing items. All products are subject to availability and may be withdrawn at any time. 2.2. We make every effort to ensure that product descriptions and images on our website are accurate. However, we do not warrant that product descriptions, images, pricing, or other content on our website are accurate, complete, reliable, current, or error-free.

3. Ordering

3.1. To place an order, you must be at least 18 years old and possess a valid credit or debit card issued by a bank acceptable to us. 3.2. By placing an order on our website, you are offering to purchase the products at the price listed on the website. 3.3. Once you have placed an order, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, but rather a confirmation that we have received it.

4. Pricing and Payment

4.1. All prices listed on our website are in Euros (EUR) and include VAT unless otherwise stated. 4.2. Payment for all orders must be made in full at the time of placing the order. We accept payment by credit or debit card. 4.3. If we discover an error in the price of any products you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will treat the order as cancelled.

5. Delivery

5.1. We aim to dispatch orders within 1 working days using of us receiving payment, although this may vary depending on product availability and other factors.
Pilgrim Hydration uses An Post Commerce postal services for all delivery with a charge of 6euro. 5.2. Delivery will be made to the address specified in your order. It is your responsibility to ensure that someone is available to accept delivery at this address. 5.3. Risk of loss or damage to the products passes to you upon delivery.

6. Order Acceptance and Customer Information

6.1 We reserve the right to refuse any order and may limit or cancel quantities per person or household. This includes orders under the same customer account, credit card, or billing/shipping address. If we cancel an order, we'll notify you via provided contact details. You agree to provide accurate purchase and account information. Please keep your details updated for smooth transactions and communication.

For more detail please see our Returns Policy.

7. Limitation of Liability

7.1. To the extent permitted by law, we shall not be liable for any loss or damage arising out of or in connection with your use of our website or the purchase of products from our website.
7.2 You agree that your use of, or inability to use the product(s), service or website is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

8. Governing Law

8.1. These terms & Conditions, its subject matter and its formation, are governed by Irish law. You and we both agree to that the courts of Ireland will have exclusive jurisdiction
8.2. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Ireland.

9. Amendments

9.1. We reserve the right to amend these terms and conditions at any time without notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms and conditions periodically.

10. Intellectual Property Rights

10.1 Pilgrim Hydration is the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws. All such rights are reserved. You must not use any content on our site for commercial purposes without prior consent/obtaining a licence to do so.